Customer Success & Sales Specialist

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Description

Coderspace is Türkiye's leading tech-talent career platform. We have more than 130.000+ users and currently working with leading companies such as Amadeus, Anadolu Sigorta, Garanti Teknoloji, İş Bankası, Mercedes-Benz, Microsoft, Sahibinden, Softtech, and Trendyol...

We are looking for a dedicated and proactive Customer Success Specialist to join our new start-up Hirex. This role will be pivotal in maintaining and growing our customer relationships, ensuring client satisfaction, and supporting sales efforts. You will drive our company's success and growth.

Responsibilities

  • Account Management: Manage existing accounts to ensure customer satisfaction and address any issues or concerns.
  • Customer Acquisition: Identify and pursue new account opportunities to support sales growth.
  • Meeting Participation: Attend potential sales meetings, and follow up on action items.
  • Strategic Support: Collaborate closely with the co-founders to provide strategic support and insights.
  • Market Analysis: Understand market trends and leverage this knowledge to enhance customer acquisition and retention.
  • Cross-Functional Collaboration: Work closely with the sales and marketing teams to develop and implement effective customer success strategies.

Qualifications

  • Proven experience in a customer success, account management, or customer support role.
  • 1-5 years of professional experience.
  • Strong understanding of customer service practices and sales principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • A proactive and enthusiastic approach to work.
  • Eager to work in B2B SaaS start-up environment

We are always looking for "Managers of One" at Coderspace. If you consider yourself a hardworking learner, and a thoughtful, kind, supportive human, you might just have a home here.

 

"A manager of one is someone who comes up with their own goals and executes them. They don’t need heavy direction. They don’t need daily check-ins. They do what a manager would do — set the tone, assign items, determine what needs to get done, etc."

 

Şirket Coderspace
Çalışan Sayısı 20+
Sektör Technology Consulting
Çalışma Modeli Hibrit (Hybrid)
Konum İstanbul, Türkiye
Tür Tam Zamanlı
Son Başvuru Tarihi 11 Temmuz 2024 00:00
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