Customer Success Specialist

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Description

Coderspace is Türkiye's leading tech-talent career platform. We have more than 140.000+ users and currently working with leading companies such as Amadeus, Anadolu Sigorta, Garanti Teknoloji, İş Bankası, Mercedes-Benz, Microsoft, Sahibinden, Softtech and Trendyol...     

Now we've just launched an ATS Start-up: Hirex! We are looking for a dedicated and proactive Customer Success Specialist to join our new company HirexThis role will be crucial in growing our customer relationships, ensuring client satisfaction, and supporting sales efforts. You will drive our company's success and growth with working with Co-Founders.    

Responsibilities

  • Account Management: Manage existing accounts to ensure customer satisfaction.
  • Customer Acquisition: Identify and pursue new account opportunities to support sales growth. 
  • Meeting Participation: Attend potential sales&partnership meetings, and follow up on action items. 
  • Strategic Support: Collaborate closely with the co-founders to provide strategic support and insights. 
  • Market Analysis: Understand market trends and leverage this knowledge to enhance customer acquisition and retention. 
  • Cross-Functional Collaboration: Work closely with marketing teams to implement effective customer success strategies.   

Qualifications

  • Proven experience in a customer success, account management, sales or customer support role. 
  • 0-2 years of professional experience. (start-up experience is a plus.) 
  • Strong understanding of customer service practices and sales principles. Excellent communication and interpersonal skills. 
  • Ability to work independently and as part of a team. 
  • Eager to work in start-up environment 

 

We are always looking for "Managers of One" at Coderspace/Hirex. If you consider yourself a hardworking learner, and a thoughtful, kind, supportive human, you might just have a home here.    

 

"A manager of one is someone who comes up with their own goals and executes them. They don’t need heavy direction. They don’t need daily check-ins. They do what a manager would do — set the tone, assign items, determine what needs to get done, etc"

Çalışan Sayısı 20+
Technology Consulting
Hibrit (Hybrid)
İstanbul, Türkiye
Tam Zamanlı
Son Başvuru Tarihi 07 Ağustos 2024 14:35
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